Frequently Asked Questions
Everything you need to know about our denim, fits, and shipping.
How do I find my perfect fit in B SIDES denim?
Since our denim includes both vintage-inspired rigid cotton and modern stretch blends, we recommend checking the specific size guide on each product page. For our signature 'Lasso' and 'Louis' fits, we generally suggest taking your true waist size for a structured look.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that vintage one-of-a-kind pieces and final sale items are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and duties are calculated at checkout based on your delivery location. Delivery times typically range from 5 to 10 business days depending on customs processing.
How should I care for my jeans to ensure they last?
To preserve the color and integrity of the denim, we recommend washing as infrequently as possible. When necessary, wash inside out in cold water with a gentle detergent and hang to dry. Avoid the dryer to prevent shrinkage and fiber breakdown.
Are your materials sustainably sourced?
Sustainability is core to our process. We source our denim from family-owned mills in the US and Italy, and our 'One-of-a-Kind' collection utilizes repurposed vintage Levi's to reduce textile waste and celebrate heritage craftsmanship.
Can I change or cancel my order after it has been placed?
We aim to process orders quickly. If you need to modify or cancel your order, please contact our support team within 2 hours of placement. Once an order has reached the shipping floor, we are unable to make further changes.
